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You can email us at support@eggcellenteprints.com where our customer service team will be happy to help you with whatever you need! You can also contact us in our live chat in our site.

Yes

We ship from Italy

As we aim to process orders as fast as possible, you must request any changes/cancellations within 1 hours of ordering. All requests after this time will be denied. Your order can be returned for a full refund after it is received.

We accept all major credit cards (VISA, Mastercard, AMEX) and PayPal payments.

Thanks to the collaboration with the main platforms related to online payments we have entrusted them with the process

There are two possible methods:.

1. 2€ Adding a text of your choice [Max 10 characters]

2. 20€ Creating an egg with your own face

Follow these steps:

1. Choose the name/phrase you like best

2. Contact us via live chat website, email, contact page or on any of our social networks

3. Once your request is accepted I proceed in the standard time to produce and send your custom egg (about 1-2 days more than normal)

Unfortunately this service is still not available.

Join our newseller to be the first to know about its release!

Due to high demand, orders may take between 2-4 days to arrive.

The prices displayed on our site are tax-free in €, which means you may be liable to pay for duties and taxes once you receive your order. Import taxes, duties and related customs fees may be charged once your order arrives to its final destination, which are determined by your local customs office. Payment of these charges and taxes are your responsibility and will not be covered by us. We are not responsible for delays caused by the customs department in your country. For further details of charges, please contact your local customs office.

Visit our dedicated page by entering the order code sent by us at the time of confirmation of the order processing

Depending on the periods of discounts or high demand due to annual periods or new exits may occur delays up to 3 days from the declared order date

If you don't receive your order within 14 days after shipping, you are eligible for a full refund.

Please contact us at support@eggcellenteprints.com

Please contact us if you have received merchandise that is incorrect, missing, and/or defective. Please include your order number, photographs of the item(s) and all related references upon receiving your package. We will do our very best to resolve your case as soon as possible

All refunds will be credited to your original form of payment. If you paid by credit or debit card, refunds will be sent to the card-issuing bank within 7-10 business days of receipt of the returned item or cancellation request. Please contact the card-issuing bank with questions about when the credit will be posted to your account. If you haven't received a credit for your return yet, here's what to do: Contact the bank/credit card company. It may take some time before the refund is posted to your account